I’ve noticed an unauthorized payment on my account Otherwise, it could be that you entered your payment information over one year ago and your details need to be refreshed. Your billing agreement was cancelled at PayPal.Your card expired or the expiration date is incorrect.Your bank is rejecting the payment due to other reasons unknown to us.Your bank account has insufficient funds.Your credit card details are no longer correct (have you received a new card?).Please first confirm with your bank or with PayPal that they are not blocking the payment to SoundCloud and double check the following: There are a few reasons why your last payment might have been unsuccessful. To switch from a yearly subscription to a monthly Pro subscription, you will need to follow the same steps above. Don't worry though, nothing is deleted from your account when your subscription expires.Īfter this, simply head over to here and make your yearly Next Pro purchase. Once you've canceled, you will have to wait for your subscription to expire.Cancel your monthly subscription over at /you/subscriptions on a computer.To switch from a monthly to a yearly Next Pro subscription, you will need to: How do I change my Next Pro subscription from monthly to yearly payments? PayPal is currently unavailable for Go or Go+ subscriptions. However, Next Plus and Next Pro plans have monthly or annual plans. The process for changing your credit card or payment details is the same for all plans.
You will not be charged the regular amount until your account's next payment date. This is simply a test transaction so we can verify your new payment details are authorized. Fill out the details on the next page and select your desired payment method.ĭepending on your card or bank, you may see a small amount charged and then immediately refunded. Then, log in and visit our subscription page and choose your desired plan.ģ. Wait until the plan expires (you may see some tracks hidden, but they will reappear after you re-purchase). Cancel your current plan at /you/subscriptions *Ģ. If you are a PayPal-paying user and would like to change your info or are currently using your credit card and would like to switch to PayPal, you will need to make a new purchase. I want to switch to PayPal or change my PayPal account Then, choose the option to change your payment method. However, during an active subscription that has not been cancelled, you can update your card details by signing into your account from a computer and going to your Subscriptions page.Ĭlick on the 'Edit' option next to your current details: You will need to purchase a new subscription after the current subscription expires. If you would like to change your credit card information this is not possible if you have already cancelled your current subscription. I want to change my credit card information How can I change my credit card or payment method?
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